Refund Policy
Last updated: June 16, 2026
The Offense Report is a $199 (USD) one-time digital product. If it is not useful to you, we offer a full refund. We would rather give your money back than have you keep a report you cannot use.
How to request a refund
Email rotem@clinicintellabs.com from the address you used to buy, and let us know the report was not useful. You do not need to give a detailed reason.
How it is processed
Refunds are returned through PayPal to the original payment method. We process approved refunds promptly, usually within a few business days. The time for the funds to appear depends on PayPal and your bank.
Good to know
- The Defense Report (reply drafts) is free, so there is nothing to refund there.
- Because the Offense Report is a digital file, asking for a refund is based on it not being useful, not on returning the file.
This page describes our current practice in plain language. It has not been reviewed by an attorney and is not legal advice.
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